Security in the Wild: User Strategies for Managing Security as an Everyday, Practical Problem
Abstract
Ubiquitous and mobile technologies create new challenges for system security. Effective security solutions depend not only on the mathematical and technical properties of those solutions, but also on people’s ability to understand them and use them as part of their work.
As a step towards solving this problem, we have been examining how people experience security as a facet of their daily life, and how they routinely answer the question, “is this system secure enough for what I want to do?” We present a number of findings concerning the scope of security, attitudes towards security, and the social and organizational contexts within which security concerns arise, and point towards emerging technical solutions.