German IT service provider Bitmarck has reported a cyberattack that caused the company to take all its systems offline. The attack impacted the IT of statutory health insurance companies that Bitmarck operates, although the company has stated that patient data stored in the EHR was not compromised.
While services like digital processing of electronic certificates of incapacity for work and access to the electronic patient file are already or will be available soon, the company anticipates that disruptions will continue to cause significant restrictions for the foreseeable future.
The company has launched an investigation into the incident with the assistance of external cybersecurity experts. Bitmarck has not revealed any details about the attack and has assured its customers that essential services will be restored as soon as possible.
This incident follows a data breach at Bitmarck in January that affected over 300,000 insurance policyholders.
The disruptions caused by the cyberattack are likely to have a significant impact on the company’s day-to-day operations. Bitmarck has pledged to take all necessary measures to minimize the damage caused by the attack and to provide alternative procedures wherever possible.
However, as the company continues to investigate the incident, it is unclear when all services will be fully restored.
