Indigo Books & Music, the largest bookstore chain in Canada, has been struck by a cyberattack yesterday, causing the company to make the website unavailable to customers and to only accept cash payments.
The exact nature of the incident remains unclear, but Indigo is not ruling out that hackers may have stolen customer data.
On Wednesday, Indigo announced that “technical issues” were preventing access to the website and customers at physical stores could pay only by cash.
Additionally, the company announced that gift card transactions were not possible and that there may be delays with online orders.
A few hours later, Indigo disclosed that its computer systems were the target of a cyberattack and it was in the process of investigating the incident with the help of third-party experts.
The company has not disclosed the type of cybersecurity incident it is currently dealing with but said that it is trying to determine if the intruders managed to gain access to and/or steal customer data.