Two weeks after a cyber attack on its computers, Neue Zürcher Zeitung (NZZ) publisher is still struggling with problems associated with a reduction in the size of its print edition. The publisher was forced to pre-produce the Saturday edition on Thursday, and some systems and services are still not available.
Newspapers from CH-Media-Verlag, which obtains IT services from NZZ, also appeared on a reduced basis. The electronic edition (e-paper) was, however, accessible without restrictions. The NZZ is working with external specialists on corrective measures, while journalists’ content was available online and via the app.
The cyber attack used ransomware, which the hackers used to penetrate the victim’s computer system and gain access to or block IT systems or data. They can also lock out their victims with encryption technology and demand a ransom.
Although the NZZ media group did not comment on the ransom demand when asked, publishing circles learned that hackers had indeed made such a request. CH Media publisher Peter Wanner stated in an interview that, to his knowledge, no such request had been made. The financial damage is limited.
It is unclear how long the problems will last. The NZZ said that due to the “rolling development,” no information can currently be given about further effects on the CH-Media titles, as this is part of an ongoing investigation.
IT is working with external specialists on corrective measures to resolve the issue.
