Planet Ice, which operates 14 ice rinks up and down the UK, has revealed that criminal hackers managed to break into its systems and steal the personal details of over 240,000 customers.
The first hint most skating and ice hockey fans saw that there could be a problem occurred at the start of last week, when their attempts to book tickets online were met with a terse message explaining that Planet Ice’s servers were “experiencing unplanned server downtime.”
In the following days, some customers reported receiving an email from Planet Ice that revealed it had discovered its “Ice Account” system had been breached, giving unauthorised parties “external access to the non-financial areas of the system.”
According to Troy Hunt’s HaveIBeenPwned project, the data from 240,488 customer accounts is now in the hands of hackers, including:
- Dates of birth, names, and genders of children having parties
- Email addresses
- IP addresses
- Passwords
- Phone numbers
- Physical addresses
- Purchases