Introduction
Automating processes and technology—and subsequently integrating them with an enterprise’s security posture—is seldom an easy or quick task. These types of projects often take months or years, as organizations test, correct, and adopt at a pace that business operations allow, oftentimes with numerous implementation hurdles.
However, in 2020 many organizations were forced to accelerate their automation and integration (A&I) plans by a global pandemic. The COVID-19 pandemic not only sped up various enterprise projects, but also caused long-term shifts in workforce locale and business operations.
In this year’s SANS Automation and Integration Survey, we sought to capture both the progress organizations made in the past year and the plans they have for the future. One question was at the top of our minds: When forced to make changes, did organizations automate and integrate where they could, or did they try to rely on the same old techniques? After all, when a pandemic accelerates plans by a few years, that creates opportunities for the organization to hone current implementations and make way for changes.