Customers of Voipfone‘s UK broadband ISP and Voice-over-Internet-Protocol (VoIP) service have signalled their frustration after the provider was knocked out yet again by a major Distributed Denial of Service (DDoS) assault against their servers, which has been periodically impacting both them and Voip Unlimited since last month.
The latest incident started yesterday and promptly disrupted all of the operator’s VoIP, broadband, fixed line phone and other connectivity services (Voipfone Status). “We apologize for the disruption to our services, we are defending an extortion-based DDoS attack from overseas criminals,” said Voipfone while making a vague reference to the ransomware gang (previously named as REvil). “We continue to work on a fix for this issue,” they added.
The situation has naturally caused rising frustration for the customers of both operators, with early sympathy for the situation being gradually eroded by the repetition of such events.
